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Customer Contract Lead - London

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Customer Contracts Lead
North London

Our client based in North London is looking to recruit a Customer Contracts Lead to develop and manage systems and staff responsible for the writing and issuing of tenancies and licences to Housing, Care and Support customers living in their own homes.

As the successful candidate you will develop and train a specialist team of housing assistants to deliver a high quality service to customers and colleagues and you will be proactive in identifying new ways of working that shows an improvement in services. You will also be responsible for the following:

  • Lead the team responsible for the management of all legal contracts and related correspondence issued between the organisation and supported housing customers in regards to their homes.
  • Be the recognised expert in Housing Law for Housing, Care and Support
  • Develop housing policies, processes and guides for housing, Care and Support
  • Analyse performance through data, feedback, and discussion to improve working practices

The ideal candidate would either have the direct experience or of worked as and ASB Officer.

Please send an updated CV [mailto:], or call 0207 259 8716 for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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Hays Social Care

Job Details

  • London
  • £27,000 - £29,000 pa
  • Full-time
  • Permanent
  • Immediate start
  • Ongoing
  • Job reference:

Contact Details

Lauren Fairweather

Telephone Number 02072598716
Fusion People

Morgan Hunt

Entrust Social Care

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