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Income Officer - --Swindon

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Part Time Income Officer needed for a permanent role in Swindon

Your new company

You will be joining a rapidly developing organisation who focuses on providing the best service to it's customers. You will be joining an organisation who puts focuses on developing their staff and making a difference to their local community.

Your new role

As an income officer you will working on a part time (18.5 hours) permanent basis in Swindon. You will provide a comprehensive rent collection service to your organisation's tenants, you will also provide basic welfare benefit and money advice to help residents manage their money and build resilience by identifying the opportunities for tenants to work. As an income officer you will be required to undertake a variety of tasks ranging from negotiating payment arrangements with tenants to clear outstanding accounts, working with support agencies to help tenants sustain their tenancies, preparing for court cases and applications for court. You will also be expected to attend court and undertake home visits.

What you'll need to succeed

To be a successful income officer it is essential you have experience in income management or debt recovery/collection (preferably in a social housing environment), excellent communication and customer service skills and a working knowledge of welfare benefits. You will also demonstrate initiative, flexibility and tenacity and have competent IT skills. As a successful Income Officer will be required to prioritise your workload and work efficiently whilst providing a high standard of customer care at all times and should possess excellent numerical and organisational skills.You will be required to travel in this role and therefore having a car and full driving license is essential.

What you'll get in return

You will be joining a forward thinking housing association who puts their staff at the forefront of the service. Not only are you offered a competitive salary but you will also be offered a number of benefits including pension, generous holiday pay and a benefit scheme. Most importantly if you are passionate about social housing and improving your local community this role will be perfect for you.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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Hays Social Care

Job Details

  • --Swindon
  • £24,000 pa
  • Full-time
  • Permanent
  • Immediate start
  • Ongoing
  • Job reference:

Contact Details

Jessica Cole

Telephone Number 0117 927 5474
Fusion People

Morgan Hunt

Entrust Social Care

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