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Income Officer - --North London

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Income Officer needed

2 year fixed term contract
North London

Our client is looking for a Housing and Income Officer to provide a full range of tenancy and income services across the properties that are managed by Housing Care and Support department on behalf of other Registered Landlords in London and the South East.

As the successful candidate you will monitor rent accounts, implement the organisations arrears control procedures in liaison with the Support & Care Teams, making contact with customers in arrears. You will also be responsible for the following:

  • Maximise Housing Benefit income and liaise with Housing Benefits staff
  • Attend court when necessary to represent the association in rent- related cases
  • Arrange office visits, home visits, service of notices, court attendances and evictions where necessary
  • Conduct fortnightly arrears meetings with scheme team managers
  • Advise customers on welfare benefits
  • Responsible for housing and tenancy management for a patch of HCS properties
  • Carry out quarterly customer surgeries

To be considered for this role you will need experience working in income recovery related work, whether this is in general needs or supported housing. You will also need the following:

  • Experience of court proceedings and the preparation and presentation of cases at court
  • Excellent verbal and written communication skills
  • Significant experience of working with a housing provider
  • Ability to write clear letters and formal reports

Please send an updated CV [mailto:], alternatively contact 0207 259 8716 for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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Hays Social Care

Job Details

  • --North London
  • £26,000 pa
  • Full-time
  • Permanent
  • Immediate start
  • Ongoing
  • Job reference:

Contact Details

Lauren Fairweather

Telephone Number 02072598716
Fusion People

Morgan Hunt

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