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Housing Options Officer - London

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Housing Options Officer Job Offering a competitive rate.

Your new company
You will be working for a Council based in London that prides themselves on sustaining safe and habitable environment for all of their tenants. As a Housing Options Officer you will be responsible to work with customers to identify and address their housing needs, leading to sustainable occupation of their home. Also ensure the property is of acceptable standards, as required by the Council and appropriate legislation.

Your new role
As a Housing Options Officer, your main responsibility is to assess customers housing situation in line with both homeless legislation & guidance and the Council’s Allocation Scheme. Providing suitable advice to help service users choose appropriate housing solutions and prevent homelessness or those threatened with homelessness to provide temporary accommodation.

Conduct appropriate legal & administrative checks to ensure the customer is eligible for assistance and has provided accurate information. Lastly, mediate between landlords and tenants in the event of alleged breaches of tenancy agreement, where possible to maintain the tenancy.

What you'll need to succeed
As a Housing Options Officer it is essential that you will have knowledge of Homeless Legislation (Part II of 1996 Housing Act). Also you will have evidence of robust decisions based on comprehensive assessments in line with Homeless Legislation. Furthermore, you will possess excellent customer service skills and communication skills. Lastly, you will have planning and prioritising skills alongside awareness of IT systems, word and excel.

What you'll get in return
What you’ll get in return is the chance to join a chance to showcase your skills alongside a competitive hourly rate.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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Hays Social Care

Job Details

  • London
  • £18.00 - £30.00 ph
  • Full-time
  • Temporary or Contract
  • Immediate start
  • Ongoing
  • Job reference:

Contact Details

Lauren Fairweather

Telephone Number 02072598716
Fusion People

Morgan Hunt

Entrust Social Care

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